Enquiries
Enquiry handling & routing
Enquiries sorted, routed and answered quickly – with drafts ready for a person to approve, so nothing sits unread over a weekend.
Services · AI automation
Automations for enquiries, reports and follow-ups – built around the tools you already use, with a person signing off anything that goes out.
Enquiry via the contact form
Sorted as a quote request, draft reply ready
For approval
Customer asks for an appointment
Two free slots proposed from your calendar
For approval
Weekly sales report
Numbers collected, summarised and sent to your team
Done
Quote unanswered for 7 days
Friendly reminder drafted
For approval
One workflow first
We start with the process that costs you the most time today, clearly scoped.
Your tools
Email, calendar, CRM, spreadsheets: we build on what you already use.
You approve
Nothing reaches your customers without your sign-off. You decide where the line sits.
Data with limits
The plan sets out which data the AI sees. Anything sensitive can stay out entirely.
The problem
Good people are hard to find. That makes every hour your team spends retyping and copying all the more expensive.
An enquiry answered within minutes often turns into an order. One answered three days later starts with an apology. Fast replies are one of the cheapest improvements in B2B – and one of the most overlooked.
Reports put together by hand, follow-ups typed from scratch, data copied from one program to the next. That’s skilled time spent on work a system should do.
Inbox, CRM, spreadsheets and chat each know only part of the picture, and someone has to pull it all together. We connect your tools so that data ends up where it’s needed on its own.
What’s included
Enquiries
Enquiries sorted, routed and answered quickly – with drafts ready for a person to approve, so nothing sits unread over a weekend.
Operations
The numbers that matter, collected and summarised on schedule. Status updates, handovers and reminders that write themselves.
Content
Systems that turn your expertise into drafts for posts, emails and campaigns – reviewed and improved by a person before anything is published.
Custom
Where off-the-shelf tools stop, we keep building: agents connected to the tools you actually use, handling the way you actually work.
Where AI fits
The AI reads, sorts and drafts. Anything that reaches your customers is approved by someone on your team first. We design every workflow that way.
Where to start
Not sure yet what you need? We analyse your business for free and show you where AI can take work off your hands. Then you decide whether, and how, to go further.
Working together
Four steps. At each one, you know where the project stands.
You tell us where things get stuck. We ask until we understand, then tell you whether we can help.
You get a written plan with scope, timeline and price. Only then does the work begin.
We build in manageable steps. You see progress and approve before anything goes live.
After launch we stay on: measuring, improving and developing further as your needs change.
Questions
Most modern business tools offer an interface we can build on: email, calendars, CRMs, Slack or Teams, shop systems, spreadsheets and databases. In the first step we map what you work with and tell you plainly what’s easy, what’s possible and what isn’t worth it.
Yes, deliberately. Automation prepares, drafts and routes; people approve what goes out to customers. You decide where the line sits, and you can move it as your trust in the system grows.
The analysis of your business is free. Ongoing tools start from €100 a month, depending on scope; small solutions are also available as a one-off. Scope, timeline and price are in the written plan before anything is built.
The plan sets out which data the AI sees, which providers are involved and where it is processed – before we build. Anything sensitive can stay out of AI workflows entirely.
Next step
Tell us where things get stuck. You’ll get a clear view of whether and how we can help.